One year ago, we were celebrating the opening of our doors on Durham Market, and now we get to celebrate the reopening of them! Albeit, things will look a little different this time. These past 11 weeks have tested us on many levels, but also provided us with time for growth, reconnection and reflection. I have affirmed that my passion is to be a dentist and not a kindergarten teacher!
Under the guidance of the Ministry of Health, Public Health Ontario and our governing body, the Royal College of Dental Surgeons of Ontario, the office will start seeing patients again. This will happen in a staged process, to ensure the safety of all our wonderful patients, staff and families.
We will continue to see emergency patients and slowly be adding additional treatments as our regulator allows and is safe to do so. For all those who have had appointments cancelled due to COVID, please be patient as we slowly try to work through the backlog at a reduced capacity. If you have any urgent dental concerns, please contact the office.
Infection control has always been a priority at our practice and we have strictly followed all of IPAC guidelines. We are adding additional levels of controls to help keep everyone safe during the pandemic.
*All patients will have to complete a covid screen (via email/text/phone) prior to their appointment. You will be screened again on arrival, as well as, temperature taken.
*please wear a mask or face covering to the office
*on arrival you will need to use hand sanitizer provided
*Sherry will be smiling from behind a plexiglass barrier
*as per public health the waiting room will be closed. It is important to arrive at your allotted appointment time and arrival procedures will be discussed during pre appointment screening.
*more time will be allotted for each patient and increased time between patients to ensure social distancing
*a peroxide rinse will be completed prior to treatment to help decrease viral and bacteria load in the oral cavity
*we will be looking super stylish in our gowns, masks, face shields, eye protection and gloves
*our new HVAC system already has in place HEPA and UV filtration to provide clean air, this will be increased further with air filtration units placed in every operatory
*beginning each day, all staff will be screened for COVID, have their temperature taken, and use hand sanitizer (and then use it another 1000 times before we go home)
*touch points will be limited and cleaned with high frequency
But, what will not change is the level of care you will receive, the time we take to make you comfortable, and the dedication we have to our patients. We are so thankful and humbled that you have chosen Dr. Deller-Quinn family dentistry and continue to recommend us to your family and friends.
If anyone has any questions Or concerns about what we are doing to keep you safe, please contact the office. We are more then happy to address these.
We are excited to welcome our patients back.
Keep those smiles coming!
Dr. Miranda Deller-Quinn and staff